24/7 Telephone Attendance
You are not always able to answer your phone 24 hours a day. Hiring extra personnel, especially during the night shifts, is quite expensive. We offer you a unique service which can be beneficial for you. Improving the professionalism and accessibility of your organization.
Description
With Royal Dirkzwager´s Telephone Attendance service your telephone is answered 24 hours a day, 7 days a week.
In case the question(s) asked by the caller can be answered by Dirkzwager´s marine staff, the call will not be transferred but will be directly answered by Royal Dirkzwager.
In case of inability of answering the question, the call will be transferred to one of your employees. This will reduce the telephone related work load for your man on duty.
Solutions
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Providing 24/7 telephone back-up service for you business.
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Providing 24/7 service center for questions about shipping in the Port of Rotterdam.
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Reducing cost of (expensive) personnel.
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Filtering of first line inquiries for shipping in the Port of Rotterdam by our staff.
Why Dirkzwager?
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Service oriented employees who never stop before the job is done.
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We offer you safe, quick and reliable 24/7 service.
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We have over 140 years of experience in the maritime world.
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