24/7 Customer Contact Desk09.12.2016
When time is limited, the development of a professional helpdesk requires a lot of work and is quite expensive.
Do you want to offer your clients an all-round, 24/7 service, without being constantly at the office?
Royal Dirkzwager offers you a unique service with benefits for your service level. By using our 24/7 solution your day and night phone calls will be answered, filtered and transferred by our experienced staff.
We will take care of all the questions of the customers, the call will not be transferred but will be dealt with directly. If the question cannot be answered only than the call will be transferred to your duty officer.
We coordinate all tasks and activities according to customers’ procedures. In a speedy and effective manner.
While we handle your incoming request, you can focus on your core business.
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